At Gearpark, customer satisfaction is our utmost priority. If you’re not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy outlined below:

1. Returns

You have 3 days from the date of purchase to return an item. To be eligible for a return:

• Condition: The item must be unused, in its original condition, and in its original packaging.
• Proof of Purchase: A receipt or proof of purchase is required.

Please note that certain items, such as sale items, intimate goods, or perishable products, may not be eligible for return.

2. Return Process

To initiate a return, contact us at 01793591563. Our customer service team will guide you through the return process.

• Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the refund status. If approved:

• Original Payment Method: Refunds will be processed to your original payment method within 5-10 business days.
• Non-Refundable Fees: Shipping costs and handling fees are non-refundable, except in cases of defective or incorrect items.

4. Exchanges

We only replace items if they are defective or damaged. For an exchange of the same product, contact us at 01793591563. Exchanges are subject to availability.

5. Late or Missing Refunds

If you haven’t received your refund within the expected time:

1. Recheck your bank account.
2. Contact your credit card company, as posting times may vary.
3. Reach out to your bank, as processing delays can occur.

If you’ve followed these steps and still haven’t received your refund, contact us at 01793591563.

6. Contact Us

For any further assistance with returns or refunds, feel free to contact us:

• Email: gearparklive@gmail.com
• Phone: +880 1793-591563
• Address: 92 Wireless Masterbari, Boro Mogbazar, Dhaka, Bangladesh

We’re here to make your experience hassle-free!